Employee retention can play a vital role not only in retaining employees but also in attracting quality candidates to your company. Employee turnover is expected in any company over time but there are steps you can take to reduce the number of employees leaving – employee retention will also reduce costs when it comes to recruitment.
You’ve had a candidate accept your offer of employment and you’re looking forward to their first day. Typically, the first day is spent filling out paperwork, reading health and safety documents and orientation, but did you know that you could eliminate the majority of these tasks ahead of time?
By starting the onboarding process as soon as your candidate says yes, you’re not only getting everything in order ahead of time, but the constant communication helps to eliminate any risks of candidates changing their minds or even not showing up – a strong onboarding process can improve employee retention by 82%!
You can even inform the candidate of the itinerary of their first week ahead of time, so they know where to go, who to see and what they’re doing. By taking a proactive approach to your onboarding process you are establishing your company as one that is efficient.
Communication is important in any relationship and that is no different when it comes to the relationship between you and your workforce.
Establishing structured opportunities such as appraisals or monthly one-to-ones to allow new and existing employees to provide feedback, raise concerns or even put forward ideas that could help the business.
Creating effective two-way communication is at the heart of employee retention and paves the way for higher employee morale, promotes trust and confidence in leadership and helps in the overall satisfaction and performance of employees. Employers who spend time defining clear lines of communication skills always end up building a stronger workforce that trusts the organisation, and increases productivity and morale. Poor communication in the workplace can often lead to unmotivated and unproductive staff that may begin to question their future at the company.
DEVELOPING YOUR EMPLOYEES
You’ve hired your employees because they each bring knowledge and experience to the role but if you don’t invest in them then they are likely to chase opportunities elsewhere, causing you to start the hiring process again. By devising training programs for your employees, you’re not only developing their skills but investing in the future of the company as you will be able to promote them internally when vacancies arise.
Through developing your employees, you can also create a mentor/buddy system, where experienced employees can take newer employees under their wings and not only show them the ropes but also be a support system as they settle into the business. This network of employees means that you are creating a positive work environment where everyone feels supported and welcomed.
CREATE A POSITIVE WORK CULTURE
A positive work environment makes all the difference when retaining staff, if you can create a culture that is not only diverse and inclusive but one where employees feel that they can communicate openly and honestly, then you are on your way to creating a workplace where employees feel like they belong.
However, there is no point in creating a positive workplace if you don’t act on any feedback that is given to you – show that you are actively listening to your workforce and implementing any changes required.
Research conducted by the University of Oxford showed that workers are 13% more productive when they’re happy – if you create a positive work culture that extends beyond words on your website then not only will you see a workforce that is more productive and happier but also one that sees a lower turnover rate.
As with any company it is expected that there is some turnover in employees as staff retire, move away, or decide to take on a new challenge, when this happens why not conduct an exit interview.
Exit interviews are a great way to gather honest and constructive feedback from employees – they have nothing to lose being honest and you will gain a better insight into how those who are leaving think.
An exit interview can give you a greater insight into your company and help you improve on any issue that may have been unknown previously, allowing you to retain future employees. Exit interviews are the best place to discover an underlying problem and fix it!
There are many ways in which you can work at retaining staff, but it always starts with the recruitment process – if they have a poor experience during recruitment and onboarding then they’re not likely to stick around for long! By implementing Reach you’re giving your candidates a great experience that is friendly, full of communication, and positive. Regardless of the outcome, they will feel as if they’ve been valued at every step of the process.
Reach puts your candidates at the heart of the recruitment process and will give a great impression of your company as they begin their journey with you! To find out more email [email protected]