The growing number of applicant tracking systems (ATS) in the market represents a real opportunity for HR teams to streamline the recruitment process - but with so many options available, finding the right one for your business can be tricky.
No two ATS are the same, and no two businesses will have the same requirements from an ATS, which means that it’s important to do your research before you invest in a particular system. Your initial step should be to make a list of your core requirements - how could an ATS improve your recruitment process? You can then refer to this list when you’re comparing different systems.
However, there are also some key features that you should look for in any ATS. With this in mind, here are the questions you should consider before you invest in an ATS...
1. How easy is it to use?
When you’re looking to implement technology that will make your role easier, it needs to be as simple and intuitive as possible to use for everyone involved. Your ATS needs to be easy to access, so that candidates and your in-house team alike can use it wherever they are, so you may want to opt for a cloud-based ATS. It should also be straightforward for users to do what they need to do on the system - candidates should have a simple way to upload their CV, for example, while hiring managers should be able to submit a vacancy request with ease.
Reach ATS has separate portals for your HR team, your hiring managers and your applicants, so that individual users only see what’s relevant to them on a simple interface. It’s also cloud-based, and optimised for mobile - which is key, as 65% of the applications we receive are made by mobile!
2. Can it be tailored to your needs?
You also want to know that any system you choose can be adapted to suit your needs as your organisation grows and changes. Ideally, your ATS will also include features that enable you to customise the recruitment process for different jobs or different departments. You should be able to add or remove stages from the process to boost the applicant experience - if a role requires candidates to complete a DBS, for example, the ATS should be able to accommodate this.
Reach ATS is completely configurable - tell us what you need, and we will design a system that works for you. And if you need a new feature or recruitment stage adding in once the system is live, we’ll get this built for you as quickly as possible.
3. Will you be given the support you need?
While an ATS is primarily a technological solution, you should also ensure that the company behind the technology can provide you with all of the support you need. When you’re working within a busy organisation, you need to know that you can talk to the people behind the technology if you have any queries or issues. You should also look for a company that will provide you with in-depth training in your new ATS, so you can get the most out of it from day one.
At Reach, we believe in providing all of our customers with a personal service. Our support team is on hand to help at every step of the recruitment process, from posting job ads for you to helping you to welcome a new candidate on their first day. We’ll also provide you with all of the training you need to get up to speed with our ATS as quickly as possible.
4. Is it designed to boost the number of applications you receive?
An ATS shouldn’t just enable you to streamline the recruitment process - it should also help you to find lots of high-quality candidates for all of your vacancies. This means that any ATS you choose should provide an excellent candidate experience, because if candidates find it difficult or time-consuming to use your system, you’re likely to see the number of completed applications dwindle. With candidate pools decreasing year-on-year, you may also want to look for a system that goes further to help you reach the best candidates by including features such as integration with job boards.
Reach ATS is one of the few ATS that is integrated with job boards, which helps you to maximise your candidate pool. Our system is also designed to boost the number of applicants to your vacancies - our support team can help applicants with uploading their documents, for example, and they’ll receive an automatic reminder to complete their application if they leave before completing every stage of the process.
Could Reach ATS be the right solution for your HR team? Click here to find out more about the features that could help you to streamline your recruitment process.