Get up and running, fast

Our team will teach you how to use your Reach tools and support you until you’re completely comfortable with your new recruitment system. Normally, it takes just two to six weeks.

Our knowledge, your power

We’re not just tech-whizzes – we really understand recruitment, too. Whatever your sector, we’ll help you customise your new Reach system to fit you and your business’s processes.

The reigning training champions

Training is all part of the package, including an online library of video tutorials to show you around your new Reach system. Prefer to talk to a human? We can visit you in person, or give you training online or over the phone. Whatever works for you.

New ideas = new features

We’re always finding new, better ways to make Reach work for you. We keep your system updated with all our latest ideas and features. Have you got an idea for your system? Let us know and we’ll see if we can find a way to make it happen.

A service you can be sure of

We’re ISO 9001 accredited, which means we’ve proved we always do what we say we’ll do, when we say we’ll do it.

Reach out to our friendly support team

Stuck at any point? Whether you’ve been using our systems for five minutes or five years, we’re always on hand (or on the phone) to help.

We take pride in successful installations

Our dedicated implementation team will help you get up and running quickly and easily.

We’ll work with your team on all aspects of a successful implementation from understanding your objectives and requirements, through to customisation, build, testing and final roll out.

Typical Reach ATS® implementations take between two to six weeks depending on individual requirements and the receipt of client deliverables.

Training

We’ll provide initial training to your team that ensures you’ll be in complete control the moment your system goes live. We deliver top quality training using a variety of methods including:

  • Quick-start online tutorials
  • Web-based training
  • Conference call training
  • Train-the-trainer
  • On-site training sessions.

Administrator Training

As part of our standard implementation procedure, every customer receives Administrator Training with a specific ‘Train the Trainer’ focus. We’ll deliver your Administrator Training on-site, face-to-face.  

By the end of the training, Administrators will be able to configure and manage your specific workflows including forms, communications and users, as well as managing third party suppliers.

Hiring Manager Training

Our Administrator Training ensures that you’ve got a team of people on hand who are equipped with the skills and knowledge required to train Hiring Managers to use the system.

We also offer supplementary web-based or telephone based training sessions to your Hiring Managers as well as providing them with online tutorials and user manuals.